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Internet Service (Access) Providers and Host Service Providers (collectively "ISPs") play a key role in giving users access to Internet content. They do not directly control the content of the material available on the Internet nor any material which their customers access and/or upload or download using their facilities. Therefore, such providers may be unwittingly carrying material which is harmful or illegal.

Although liability for illegal and harmful content remains with those who create it, and ISPs are to be exempted from liability, where they act as a “mere conduit” for information under both European Union and United States proposed legislation; many Internet Access Providers and Host Service Providers have already established their own Codes of Conduct or Codes of Practice as a means of self-regulation.

Such codes are particularly important to establish the type of remedial measures which may be taken by ISPs against illegal and harmful content i.e. the removal of such content from the host's server or blocking access to such content by access providers.

This contract contains typical provisions which may be found in many of such codes worldwide and includes material which may be posted by participants to an internet discussion site.
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